RETURN POLICY

If you are not happy with the merchandise you purchased, you may exchange or return it if you contact us within 15 calendar days of when you received it.

After 15 days, we cannot issue any refunds or exchanges. To be eligible for a return, your item(s) must be unworn, unused, and unwashed, in their original condition.


You may return the product for a refund, replacement/exchange, or store credit (you choose) if:

  • You requested the return within 15 calendar days after delivery, and:

  • You have not used the product in any way

Once your return is received and inspected, you will receive email notification of approval or rejection of your return for exchange or refund.



How Do I Submit A Return Request?

Please submit a return request using the form below. You will need your order number (located on your shipping email) and the email you used when you placed your order. Please do not send us the item(s) to be returned until you have received a return authorization. Please do not send your purchase back to the distributor.



Exchanges

We only exchange items for the same item.

If the item is out of stock or unavailable, you will receive store credit.

Once your return is received and inspected, you will receive email notification of approval or rejection of your return for exchange.

If approved, your email will give processing details of the new item.

You will receive a separate email when the new item has shipped.

Transit time once shipped will vary depending on your location.



Refunds

Refunds are issued within 7 business days of receiving your returned items.

Once your return is received and inspected, you will receive an email notification of approval or rejection of your return for a refund.

Once approved, refunds will be issued to the method you choose in your previous submitted return request.

Please note that any original shipping costs cannot be refunded, and the cost of return shipping and processing will be deducted from your refund.

Refunds can take up to 3-5 business days to reach your credit card/bank account, depending on your financial institution.



Shipping of Returns and Refunds

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.

We don't guarantee that we will receive your returned item.


Items that cannot be returned:

  • Any item more than 15 calendar days after delivery

  • Any item that has been used or worn or washed

  • Any item that purchased on Clearance

  • Any items on sale or purchased using a sale promo code

  • Hats

  • Downloadable software products

  • Personalized/custom items cannot be returned or exchanged. PLEASE double check your personalization and refer to our size chart.

  • Gift cards are not refundable and cannot be returned. 

 
Woman in White T-shirt

SUBMIT A RETURN

Please fill out all fields below to start your request.
Submit the form by pressing SEND

Form Submitted

 

SHIPPING POLICY

Please be advised due to the impacts of COVID-19, we are experiencing delays in order processing time.

Orders may take approximately 7-10 business days to process and ship. Transit times once shipped will vary depending on your local postal service.

Amidst the COVID-19 pandemic, we are doing everything advised to ensure we can process and ship your order safely and deliver your order in as timely a manner as possible.


Shipping Policy

Standard shipping is always FREE inside the United States.  

Some of our products are produced and shipped by an outside source. Because of this, shipping times vary depending on production times.

Orders can take 5-10 business days to process, package, and ship depending on location.

Typically transit times range from 3-10 days (excluding weekends and holidays).

Every order receives emailed updates when your order has been received, processed, and shipped.


Holiday Shipping

Standard shipping is always FREE inside the United States. 

Please take notice that processing times may take up to 10 business days.

Please review the recommended order submission deadlines provided by our Distributors by clicking the Holiday Shipping button below. 



We value and appreciate you and thank you for your support and patience. For any questions regarding orders, please email us at blessedfireapparell@gmail.com.